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Refund Policy

At Yellow Oracle, we are committed to ensuring our customers' satisfaction. Our refund policy for our subscription services is designed to be transparent and fair.

Refundable Situations

Subscribers are eligible for refunds under the following circumstances:

  • Billing Error: If you have been incorrectly billed, please contact us within [time period, e.g., 7 days] of the charge for a full refund.

Non-Refundable Situations

Please note that in certain cases, refunds will not be issued:

  • Partial month usage (except as noted above).
  • Discontent with features or services that were available and known at the time of subscription.
  • Non-usage of the service without prior cancellation request.

Refund Process: To request a refund, please contact our support team with your account details and reason for the refund. All refund requests should be made within [set a time frame, e.g., 30 days] of the billing date.

Changes to Policy: Yellow Oracle reserves the right to modify this refund policy at any time. Subscribers will be notified of significant changes.